Case Studies

  • Safety Management

    Safety and Complaint Management System for manufacturing industry.

    The safety and complaint management system has been developed for Aditya Birla Grasim Chemicals, a leading manufacturer of bulk and speciality chemicals and a market leader in the chlor-alkali segment in India. Celusion developed a web and mobile app to be used by the customers and safety experts of Aditya Birla Grasim Chemicals for easy resolution of safety issues and smooth communication.

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  • Transaction Alerts

    Transaction alerts at the Point of Sale.

    The messaging solution was deployed at 200 locations to integrate with the existing Point of Sale solution to send out sale acknowledgements to the customer’s registered mobile. Increased customer engagement through this service resulted in customer loyalty and delight.

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  • 2-Factor Authentication

    Two-Factor authentication for multi level security

    The client implemented an additional level of security by generating a OTP (One Time Password) that would be used by authorized users across the globe to access the portal & VPN. The OTP solution integrated to the core systems through a messaging API delivers the OTP to 50+ countries across the world.

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  • Fraud Detection

    Real-time alerts for Banking Transactions

    The messaging API provided by our gateway was seamlessly integrated into the payment switch & core banking solution to send alerts to the registered mobile number. The deployed solution ensured immediate SMS alerts to the bank’s customers to reduce & report fraudulent transactions at the earliest.

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  • Online Gaming

    Campaign Management Solution for Online Gaming

    The solution provided the client with a bird’s eye view of their registered user database and apply multiple filters to target a select audience for their messaging campaigns. Comprehensive reporting on the geographical coverage, delivery ratio and operator segmentation helped analyze the responses more objectively.

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  • Asset Management

    The Administration Team needed to manage physical assets on the field.

    The mobile app built on Mobiliteam is used by the IT technicians to scan barcodes attached to physical assets and perform tasks like update, transfer and audit of assets. The app reduced the Turn Around Time to perform these tasks and provide anywhere, anytime access to asset information.

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  • Pre-School Management

    Franchise portal to manage Pre-School operations.

    EuroKids Management achieves centralised control over all aspects of its operations. The management got a real time view of the operations happening across all the centres. This included number of admissions taken, opportunity lost due to non-conversion of enquiries into admissions etc.

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  • Retail Merchandising

    Nokia achieves real-time reporting on their retail merchandising campaigns

    Nokia – a EUR 2.5 billion company, headquartered in Finland, with operations around the world is a leader in the fields of mobile devices, network infrastructure and location-based technologies – needed to develop a mobile app for their partners who execute retail merchandising campaigns to collect data and showcase visuals on merchandising activities performed.

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  • Employee Self Service

    Lupin employees make travel plans from their mobile devices

    Lupin – the fifth largest pharmaceutical company in the US, headquartered in India, with revenues of USD 1.6 billion – needed timely approvals for travel requests placed by their employees, to ensure early bookings that could result in significant cost savings on travel tickets and accommodation.

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  • Field Force Automation

    The technical force at UltraTech now report from their mobile devices

    UltraTech Cement – India’s leading manufacturer of cement and amongst the top cement producers globally, a part of the US $40 billion Aditya Birla Group – needed to develop a mobile app for their technical field force to plan their visits, record leads and complaints during their site visits, track competitor activities and book mobile cement lab visits for construction sites.

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  • Retail Point-of-Sale

    Web portal to consolidate POS transactions at each outlet.

    All the transactions recorded in the handheld billing device were extracted at pre-defined intervals by a desktop application and sent to a centralised web based system resulting in streamlined operations and a real time view of the sales data across all the centres.

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  • Motor Surveys

    Web portal to automate Motor Surveys for Field Agents.

    The Motor Survey System was a project executed for one of the largest general insurance company in India, which provides different types of policies in the field of insurance. The result was a Turn Around Time reduction of 60%, while processing more than 20,000 claims in a month.

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  • Investment Research

    Analyst portal to manage & view Investment Research calls.

    The Research team at Sushil Finance from the Equity, Commodity & Mutual Fund sectors, release research-based calls, intended for investors from all walks of life. These calls are released by fundamental and technical analysts after thorough analysis. These research calls are then relayed to the subscribers through Customer Relationship Manager (CRM) in the form of email and SMS.

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